Treviango Holidays

Terms and Conditions

  1. Booking & Confirmation All bookings are subject to availability. A reservation is considered confirmed only after written confirmation is issued by Treviango Holidays and the required deposit has been received.

  2. Payments A deposit of 20%–50% is required to confirm any booking, depending on the service type and travel season. The remaining balance must be settled 14–21 days prior to arrival. For last-minute bookings, full payment is required immediately.

  3. Prices All prices are quoted per person unless otherwise stated and are based on current rates at the time of booking. Once a booking is confirmed, prices are guaranteed except in cases of government-imposed changes, taxes, or force majeure.

  4. Cancellations Cancellation charges apply as follows: • 30 days or more before arrival: 10% • 15–29 days before arrival: 25% • 7–14 days before arrival: 50% • Less than 7 days or no-show: 100% Certain services, including Nile cruises, flights, and peak-season bookings, may be subject to stricter cancellation policies.

  5. Amendments Any amendments to confirmed bookings are subject to availability and may result in additional charges.

  6. Inclusions & Exclusions Only services clearly stated in the confirmed itinerary are included. Any service not mentioned is considered excluded and will be charged separately if requested.

  7. Travel Documents & Visas Clients are solely responsible for ensuring they possess valid passports, visas, and all required travel documents prior to travel.

  8. Responsibility & Liability Treviango Holidays acts as an intermediary between clients and service providers such as hotels, cruise operators, transport companies, and guides. We shall not be held liable for any loss, delay, injury, or additional expenses caused by circumstances beyond our reasonable control.

  9. Force Majeure Treviango Holidays shall not be liable for delays, changes, or failure to provide services due to force majeure events, including but not limited to natural disasters, weather conditions, political unrest, strikes, or governmental restrictions.

  10. Acceptance of Terms By confirming a booking and making payment, the client or agent acknowledges having read, understood, and accepted these Terms & Conditions.